The install guide
Each device has steps of its own, from Android TV to the MAG box, and most set-up puzzles are solved on the install page.
The help point
Contact UK IPTV support by email
Email is the one and only channel here, and the mailbox never closes. Write whenever you like: we reply as soon as we can, usually the same day.
support@uk-iptv.xyz
No phone line and no web form: a single address keeps each conversation in one thread, whether it began as a pre-purchase question or a login that refuses to load.
Details to include when you email UK IPTV
A handful of facts can turn a long exchange into one tidy answer. Treat them as the route you travelled before the delay.
- Your ordering emailThat address lets us find the order and the login attached to it.
- Device and appFor instance a Samsung TV running IBO Player, or a Fire TV Stick with TiviMate.
- What the screen showsQuote any message word for word, or say that the channel list is blank.
- How far you gotName the step in the install guide where progress stopped.
- Codes, if they applyIBO Player and MAG box setups rely on a MAC address, and IBO Player has a device key too.
Keep your password out of the email; the username on its own is sufficient for a look at your login.
Self-service stops before you email UK IPTV
The free trial
The free trial page offers a 24-hour login with no credit card, a handy way to try a screen before paying.
The legal page
Refund wording and the data notice are set out on the legal page, ready to read before you write.